Privacy, without pretending we collect less than we do.

1. Website identity and operator information

The website is identified by the domain trovixara.top. No legal company name, registration number, tax number or VAT number has been supplied for publication. The contact details supplied for the website are Muthangari Gardens, Lavington, Nairobi, Kenya; +254 736 222 324; and [email protected].

This policy does not claim that the website is a clinic, healthcare provider or registered medical practice.

2. Data we receive

When you browse the website, the hosting environment may receive routine technical information such as IP address, request time, requested URL, browser or device information, referring page where supplied, and server-security logs. This information may be necessary to serve pages, diagnose faults, prevent abuse and protect the service.

If you use the contact form, we receive the name, email address, subject and message you choose to submit. A hidden honeypot field is used to reduce automated spam. The form destination is the website email address.

3. Sensitive and health information

Kenya’s Data Protection Act treats health status and other categories as sensitive personal data. Trovixara does not ask for medical records, diagnoses, test results, sexual-health history or detailed health information through its contact form. The form is expressly not a medical-consultation channel.

Please do not submit health data. If a message nevertheless contains sensitive health information, the website will not use it to diagnose or treat you and should minimise handling of that content. Where practical, such information should be deleted once the administrative purpose of identifying and handling the message has ended.

4. Purposes of processing

Contact details are used to respond to enquiries, maintain correspondence, protect the website from abuse, address privacy or legal requests, and keep limited records where necessary for accountability or dispute resolution. Technical logs may be used for security, delivery, debugging and abuse prevention.

5. Cookies, local storage and analytics

No GA4, Google Tag Manager, Cookiebot, reCAPTCHA or Google Maps identifiers are configured in this release. The site does not intentionally load those services. A small local-storage preference may be saved in your browser so the basic privacy notice is not repeatedly displayed. See the Cookie Policy for details.

6. Kenya data-protection framework

The site is designed with the Kenya Data Protection Act, 2019 and the Data Protection (General) Regulations, 2021 in mind. The Act applies to processing by controllers or processors established in Kenya and also in certain circumstances to processing of people located in Kenya. Core principles include lawful, fair and transparent processing, purpose limitation, data minimisation, accuracy, retention limits and appropriate safeguards for transfers.

The Office of the Data Protection Commissioner (ODPC) is Kenya’s supervisory authority for the framework. This policy does not state that any registration, licence or exemption has been obtained unless such information is supplied and verified.

7. Retention

Contact correspondence should be kept only as long as reasonably needed to answer the enquiry, handle follow-up, meet legal obligations or resolve disputes. Routine server logs should be retained for a proportionate security period determined by the hosting setup. This website does not publish a fixed log-retention period because the hosting provider and contract details were not supplied.

8. Recipients and service providers

Data may be handled by the hosting provider, email provider and technical administrators to the extent required to operate the site. No named processors have been supplied, so this policy does not invent them. No affiliate partner is configured in this release.

9. International transfers

Infrastructure providers may process data outside Kenya depending on the hosting and email services selected. The exact providers and locations were not supplied. Any international transfer should be assessed against applicable Kenyan requirements before deployment.

10. Security

Reasonable measures should include HTTPS, secure server configuration, restricted administrative access, software updates, log monitoring and limited access to contact messages. No website can guarantee absolute security.

11. Your rights

Kenyan data-protection law provides rights including being informed about use of personal data, access, objection to processing, correction of false or misleading data, and deletion of false or misleading data. Other rights and procedures may apply depending on the circumstances and applicable regulations.

To make a privacy request, email [email protected] and describe the request clearly. Identity verification may be requested where necessary to protect data from unauthorised disclosure. You may also contact the ODPC about data-protection concerns.

12. Children

This site is written for adults. It is not designed to solicit personal data from children. If you believe a child has submitted personal information, contact us so the situation can be reviewed.

13. Third-party links

Editorial pages may identify public reference sources or image licensors. Following any external source takes you to a third party governed by its own privacy terms. Affiliate links are not active in this release.

14. Changes

This policy may be updated when integrations, providers, affiliate relationships or legal requirements change. Material changes should be reflected on this page before the related processing begins.

15. Privacy contact

Email: [email protected]
Phone: +254 736 222 324
Address: Muthangari Gardens, Lavington, Nairobi, Kenya